



![]() | Payment is due at the time of service. In order to facilitate convenience in this matter, we | |
| are happy to accept payment via all major credit cards (Visa, Mastercard, American Express, and Discover). If services are to be rendered without the credit card present, please download the following file that authorizes Covered Bridge to charge your account according to your specifications. |
![]() | DOWNLOADABLE CREDIT CARD AUTHORIZATION AGREEMENT |
![]() | Health Certificates and Coggins - Please plan ahead! If you are crossing state lines, | |
| you will need a health certificate along with a current copy of your horse's Coggins. Allow 24 hours for a health certificate to be completed if you have a current Coggins. Digital Coggins certificates definitely speeds up the turn-around time to get your Coggins completed and available on-line for you to print off. But please give us a few days to get a Coggins and health certificate done for you before you leave town. |
![]() | All medications are non-refundable and non-returnable. |
![]() | Emergency fees are $50.00 after 5 p.m. and before 8 a.m. |
![]() | Many client's directly call our doctor's cell phone numbers to ask questions about their | |
| horses. Unless we specifically request for you to call us on our cell phones, we kindly ask that you avoid calling us directly and instead call our office. Our office staff is happy to assist you during office hours and will reach us with messages when we have finished our farm call. Our cell phones also serve as the route in which our emergency service locates us, so we need to keep the lines available for this inevitability. We will make every effort to return calls the day we receive them. Thank you for your patience and understanding! |
![]() | If you are trying to reach us with an emergency, please leave your telephone line open | |
| after you call so that we may promptly return your call. We are committed to our emergency service and will call you back within 15 minutes. |